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In-Depth GoTo Review 2023

In a nutshell: GoTo offers reliable VoIP, conferencing and video calling services for any type of industry, with especially good collaboration tools like screen, mouse, and keyboard sharing. Created by LogMeIn, this software provides a space online for individuals to connect on a real-time basis. GoTo allows businesses to collaborate through mobile, desktop and dedicated hardware, making communication convenient from anywhere.

In-Depth GoTo Review 2023

Overview

Introduced in 2004, GoTo business VoIP improves the world of online communication through its conferencing software. Originally just a conferencing platform, the company has now expanded offering GoToWebinar and GoToTraining which provides all the features your business needs to hold long distant conferencing. GoTo VoIP has especially good collaboration features such as screen and mouse sharing sharing, conferencing, and drawing tools.

Whether connecting with potential clients or employees, provide team training or have a face-to-face conversation with others via video, GoTo VoIP provides a fast and reliable service to do so. The reliable company featured on the 2022 Capterra Shortlist for VoIP and Call Center Software.

Ease of Use

GoTo VoIP created its software in a way that anyone can use with ease. The company provides user-friendly tools and features supported by Desktop, iPad, iPhone, and Android devices. These features make connecting with hundreds of others, in real-time, simply one-click away. So even if you are not tech-savvy, you can still benefit from this software.

Features

GoTo is not just VoIP and video conferencing, it offers so much more for business meetings.

Desktop sharing makes online communication highly effective. Screen sharing allows all employees to view anything from a business presentation to training screens, without having to be present in the office. Remote employees can benefit through accessing exactly what is on the user's screen, making step-by-step guides perfectly efficient. This option can be used for multiple users, saving businesses time and money rather than sourcing one-to-one meetings.

A huge benefit of desktop sharing is that it can be used for training purposes. Whether you are updating staff on new content or starting fresh with a new employee, GoTo provides a platform to present this information. This option can be viewed on any device, including mobiles, which allows individuals to feel like they are in the room no matter where they are.

Additional features include drawing tools, handover control for keyboard and mouse and a virtual whiteboard.

Business Offerings

GoTo business VoIP takes care of the administrative side of things by running real-time reports, hassle-free. This means that you can save time on admin and focus on building your business in other ways. Businesses can benefit through meeting potential clients, employees and partners in real-time and face-to-face, anywhere in the world. All standards of GoTo are professional and personal, allowing you to stay on-brand for your company.

Customer Support

If for any reason you wish to contact GoTo, their team of professionals are available 24/7. You can send your email when requesting the contact number, and they will retrieve all of your personal information before you call, saving you both time.

The company has an online community where individuals can connect and share personal experiences which may help each other. Also, their website includes an FAQ which customers can access at any time to explore common issues.

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Most Commonly Asked Questions About Business VoIP

Looking for an affordable yet reliable business VoIP provider? Look no further, we have you covered. In addition to our comprehensive reviews, we've compiled answers to some of the most commonly asked questions to help you get started.

What is VoIP?

VoIP, Voice Over Internet Protocol, enables you to make and receive calls through your internet connection as opposed to a traditional phone carrier. For many businesses, this is a cost-effective and highly efficient solution. However, some businesses choose to use VoIP to supplement their phone service as some VoIP providers don't offer common phone services like emergency calls and phone directory listings.

What is an IP phone?

An IP phone, also known as a VoIP phone, is a phone which relies on internet technology to make and receive calls. With VoIP phones, voice calls are converted into data and transferred in a similar way to email. The useful thing about these phones is that they can be used to call landlines, mobile phones and can even be used for computer-to-computer calls. Such a phone can improve the daily running of your business and save you money in the long run.

How does the voice clarity of VoIP service compare with traditional phone carriers?

Voice clarity varies from provider to provider. This is also dependent on the quality of the internet connection. The faster and more reliable your internet connection, the better your VoIP experience will be. But the good news is that many businesses around the world make regular use of a VoIP service and enjoy a quality, hassle-free experience.

Can I transfer my existing phone number(s)?

Most VoIP providers will allow you to transfer an existing mobile or landline phone number. You are usually not charged by the VoIP provider for this transfer but your existing telephone company may charge you a fee for transferring away from their service. The transfer itself may take a week or two. During the number transfer process, most VoIP providers will provide you with a temporary virtual phone number for immediate service use.

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