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In-Depth Grasshopper Review 2023
In a nutshell: Ideal for small businesses, Grasshopper delivers a cost-effective VoIP solution allowing customers to handle communications exclusively from their cellphones. Grasshopper offers a 7-day free trial, and customers enjoy free activation and instant, easy setup. Because Grasshopper integrates with mobile phones, businesses don’t need to invest in costly VoIP solutions.
In-Depth Grasshopper Review 2023
In a nutshell: Ideal for small businesses, Grasshopper delivers a cost-effective VoIP solution allowing customers to handle communications exclusively from their cellphones. Grasshopper offers a 7-day free trial, and customers enjoy free activation and instant, easy setup. Because Grasshopper integrates with mobile phones, businesses don’t need to invest in costly VoIP solutions.
In-Depth Grasshopper Review 2023

Overview

Grasshopper is the ideal VoIP for small businesses. Their services make it possible to run your business exclusively from your cellphone. With Grasshopper, you’ll never need to invest in costly phone lines. And the best part is your customers won’t be any the wiser. This VoIP service is reliable, and unlike others on the market, it isn’t affected by loss of internet connectivity. Since this service uses phone lines, it’s also much easier to set up than other VoIP solutions. While this may not be the ideal option for large business, Grasshopper is great for startups and other bootstrapped businesses.

Ease of Use

The setup process couldn’t be easier and takes only minutes regardless of how tech savvy you may be. Since this service taps into an existing phone line, you don’t need to worry about installing any hardware. In fact, almost the entire process can be done online. During the setup process you can decide to use an existing phone number or can request a new one. Once you’ve done that you have the option to configure your profile. This includes configuring call menus, adding extensions and creating your voicemail greeting. The installation is very simple and highly intuitive.

Plans

There are a range of plans to choose from. Plans start at $12 per month with calls costing 6 cents per minute. This is the most basic plan and as Grasshopper’s Pay-As-You-Go plan, it’s ideal for businesses who aren’t planning on using phones as a central part of their communication strategy. For those who want a more comprehensive plan, there is also a Ramp, Grow and Max plan all of which include anywhere between 500 and 10,000 free monthly minutes depending on the plan. All plans also include a host of useful features such as call screening, call forwarding, virtual fax and voicemail among others.

Features

While Grasshopper does also offer a virtual fax service, it’s predominately focused on streamlining incoming calls. This VoIP service offers a range of features to make managing calls more effective and user-friendly. Some of the features on offer include receiving voicemails via email, call forwarding from wherever in the world you may be as well as free additional phone lines. Grasshopper, unlike other VoIP services, guarantees impressive call quality which is perhaps one of its most appealing features. The good news is that if you do decide to sign up and aren’t satisfied, there’s a free 7-day trial, with no credit card necessary.

Business Offerings

Grasshopper doesn’t offer CRM integration or any of the other more advanced features a bigger business would need. However, for smaller business and entrepreneurs, there’s nothing like Grasshopper on the market. The service is affordable, offers flexible payment plans and provides small businesses with everything they need to communicate effectively with their customers.

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Pros
  • Excellent customer service
  • No activation fee
  • Ideal for small businesses
Cons
  • App costs extra
  • Lacks video and chat features
Our Top 3 Picks
Most Commonly Asked Questions About Business VoIP
Looking for an affordable yet reliable business VoIP provider? Look no further, we have you covered. In addition to our comprehensive reviews, we've compiled answers to some of the most commonly asked questions to help you get started.
What is VoIP?
VoIP, Voice Over Internet Protocol, enables you to make and receive calls through your internet connection as opposed to a traditional phone carrier. For many businesses, this is a cost-effective and highly efficient solution. However, some businesses choose to use VoIP to supplement their phone service as some VoIP providers don't offer common phone services like emergency calls and phone directory listings.
What is an IP phone?
An IP phone, also known as a VoIP phone, is a phone which relies on internet technology to make and receive calls. With VoIP phones, voice calls are converted into data and transferred in a similar way to email. The useful thing about these phones is that they can be used to call landlines, mobile phones and can even be used for computer-to-computer calls. Such a phone can improve the daily running of your business and save you money in the long run.
How does the voice clarity of VoIP service compare with traditional phone carriers?
Voice clarity varies from provider to provider. This is also dependent on the quality of the internet connection. The faster and more reliable your internet connection, the better your VoIP experience will be. But the good news is that many businesses around the world make regular use of a VoIP service and enjoy a quality, hassle-free experience.
Can I transfer my existing phone number(s)?
Most VoIP providers will allow you to transfer an existing mobile or landline phone number. You are usually not charged by the VoIP provider for this transfer but your existing telephone company may charge you a fee for transferring away from their service. The transfer itself may take a week or two. During the number transfer process, most VoIP providers will provide you with a temporary virtual phone number for immediate service use.

*Promotional discount of 30% off the standard rate applies to monthly recurring voice extension charges for up to 99 lines. The $13.99 price applies to the Basic Mobile service for up to 4 lines. Offer available for new accounts only, and only for purchases completed online. Discount does not apply to add-ons, features, hardware, or one-time charges. Taxes and fees not included. Services and billing will continue until canceled. You may cancel at any time through the Vonage online portal or by calling customer care, but cancellation within contract term subject to Early Termination Fees up to the total price of your service contract.Choose a plan and the promo code 30PERCENTOFF will be applied automatically when you checkout online. Offer valid through March 31, 2024.
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