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In-Depth RingCentral Review 2023
In a nutshell: RingCentral provides an all-in-one business VoIP solution offering enhanced communication features including video conferencing, team messaging, and unlimited calls to the US and Canada. Their scalable solutions adapt to all business sizes. By joining RingCentral, customers get 40% savings on quality, cloud-based telecommunications systems.
In-Depth RingCentral Review 2023
In a nutshell: RingCentral provides an all-in-one business VoIP solution offering enhanced communication features including video conferencing, team messaging, and unlimited calls to the US and Canada. Their scalable solutions adapt to all business sizes. By joining RingCentral, customers get 40% savings on quality, cloud-based telecommunications systems.
In-Depth RingCentral Review 2023

Overview

Cloud-based telecommunications systems don’t get better or more reliable than RingCentral. They offer a selection of customizable plans designed to suit your specific needs and a host of impressive features. These include everything from conference calls, internet fax, and line sharing to an automated receptionist.

For many business owners, RingCentral is an affordable and secure option. After all, the service does offer unlimited calls to the US and Canada as well as toll-free, local and fax lines. Anyone considering RingCentral will be thrilled to know that there’s a 30-day free trial which is ample time for you to test the service before signing up.

Ease of Use

Setting up RingCentral takes minutes to activate and doesn’t require any advanced technical skills. With a user-friendly interface, you don’t need a dedicated IT team to get the most out of this service. And if you do run into any problems, RingCentral offers comprehensive 24/7 support.

When you first setup your VoIP phone you’ll have the option to use an existing phone number, request a new number or even use a vanity phone number. While the service does offer an extensive selection of features, the interface takes some getting used to. But once you’ve mastered it, you’ll soon be defining call queues and creating your own extensions. Another really handy thing about this service is that it supports an impressive array of IP phones. In fact, if you don’t want to purchase one of RingCentral’s preconfigured phones, you could use the phones you already have.

Plans

RingCentral offers three main plans which include the Core, Advanced and Ultra plans. It’s important to keep in mind that plans are priced per user and can quickly become quite pricey. However, RingCentral’s has special deals for businesses with 100 - 999 users. All plans offer unlimited calling, unlimited conference calls as well as comprehensive support and help with implementation. As its name suggests, the enterprise plan is the most comprehensive and includes added perks like 10,000 toll-free minutes per user per month and the option to host online meetings with 50 people. In addition, this plan comes with advanced features which bigger businesses will really benefit from. These include things like integration with Salesforce and Zendesk as well as voicemail-to-text.

Features

Whether you’re looking to use VoIP to increase collaboration with your team members or want an easier way to manage calls, RingCentral will likely have something to suit your needs. This service offers an extensive selection of features including the option to set up a calling list and host conference calls of up to 1000 attendees. You can also add new features as your business expands. Ring Central’s web conferencing features are impressive and ideal for growing businesses.

Other handy features include advanced call forwarding, automatic call recording and assigned telephone numbers. In addition, there’s the RingCentral app which makes it possible to enjoy all of these features, and more, on mobile phones and tablets.

Business Offerings

Whether yours is a small or large business, RingCentral has a package to suit your needs as well as all of the right functionality. Unlimited calling and faxing are particularly useful for businesses. In addition, this service is scalable and can easily be extended to meet your growing company’s needs. Many companies will also appreciate the generous toll-free minutes that come with each package.

Customer Support

RingCentral offer 24/7 customer support via live chat and their team can also be contacted by telephone. They also have an extensive FAQ section on their site which has proven to be extremely helpful to their customers.

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Pros
  • Free trial, cancel anytime
  • Unlimited calls/fax/SMS
  • Trusted by 400k businesses
  • Customers save 33% annually
  • Industry-leading security and uptime
Cons
  • Interface not intuitive
  • No video conferencing capabilities
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Most Commonly Asked Questions About Business VoIP
Looking for an affordable yet reliable business VoIP provider? Look no further, we have you covered. In addition to our comprehensive reviews, we've compiled answers to some of the most commonly asked questions to help you get started.
What is VoIP?
VoIP, Voice Over Internet Protocol, enables you to make and receive calls through your internet connection as opposed to a traditional phone carrier. For many businesses, this is a cost-effective and highly efficient solution. However, some businesses choose to use VoIP to supplement their phone service as some VoIP providers don't offer common phone services like emergency calls and phone directory listings.
What is an IP phone?
An IP phone, also known as a VoIP phone, is a phone which relies on internet technology to make and receive calls. With VoIP phones, voice calls are converted into data and transferred in a similar way to email. The useful thing about these phones is that they can be used to call landlines, mobile phones and can even be used for computer-to-computer calls. Such a phone can improve the daily running of your business and save you money in the long run.
How does the voice clarity of VoIP service compare with traditional phone carriers?
Voice clarity varies from provider to provider. This is also dependent on the quality of the internet connection. The faster and more reliable your internet connection, the better your VoIP experience will be. But the good news is that many businesses around the world make regular use of a VoIP service and enjoy a quality, hassle-free experience.
Can I transfer my existing phone number(s)?
Most VoIP providers will allow you to transfer an existing mobile or landline phone number. You are usually not charged by the VoIP provider for this transfer but your existing telephone company may charge you a fee for transferring away from their service. The transfer itself may take a week or two. During the number transfer process, most VoIP providers will provide you with a temporary virtual phone number for immediate service use.

*Promotional discount of 30% off the standard rate applies to monthly recurring voice extension charges for up to 99 lines. The $13.99 price applies to the Basic Mobile service for up to 4 lines. Offer available for new accounts only, and only for purchases completed online. Discount does not apply to add-ons, features, hardware, or one-time charges. Taxes and fees not included. Services and billing will continue until canceled. You may cancel at any time through the Vonage online portal or by calling customer care, but cancellation within contract term subject to Early Termination Fees up to the total price of your service contract.Choose a plan and the promo code 30PERCENTOFF will be applied automatically when you checkout online. Offer valid through March 31, 2024.
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