The listings featured on this site are from companies from which this site receives compensation. This influences where, how and in what order such listings appear on this site.
Adv Disclosure
We aim to provide valuable content and useful comparison features to our visitors through our free online resource. It's important to note that we receive advertising compensation from companies featured on our site, which influences the positioning and order in which brands (and/or their products) are displayed, as well as the assigned score. Please be aware that the inclusion of company listings on this page doesn't imply endorsement. We don't feature all providers available in the market. Any information presented on this page, including pricing, is subject to change without notice. We want to emphasize that we disclaim all representations and warranties concerning the accuracy of the information provided on this site, unless otherwise explicitly stated in our "Terms of Use"
Close
Exceptional
Visit Site
In-Depth Vonage Review 2023
In a nutshell: Vonage delivers reliable VoIP systems for businesses of all sizes. The platform comes with useful communications features such as caller ID, three-way calling, call forwarding, and unlimited phone calls in the US. New customers enjoy easy setup and can expect to save up to 20% compared to other business VoIP solutions.
In-Depth Vonage Review 2023
In a nutshell: Vonage delivers reliable VoIP systems for businesses of all sizes. The platform comes with useful communications features such as caller ID, three-way calling, call forwarding, and unlimited phone calls in the US. New customers enjoy easy setup and can expect to save up to 20% compared to other business VoIP solutions.
In-Depth Vonage Review 2023

Overview

Known as one of the most reputable VoIP platforms on the market, Vonage has everything you need to ensure the smooth running of your business phone system. Their platform works well with businesses of all sizes and they offer everything you’d expect from a traditional carrier including caller ID, three-way calling, call forwarding, and more. With Vonage, users can expect to save around 20% when compared to traditional phone bills.

Ease of Use

Vonage is intuitive and takes only minutes to set up. If at any time you get stuck or have questions, their resources and guides will help you through the process. Once you’ve connected the Vonage phone adapter to your internet connection, you can start using it immediately.

The Vonage team is also available 24/7 should you have any technical issues during setup or at any other point in time.

Plans

With a wide variety of plans available, Vonage can fit the needs of businesses of any size. They offer Business Cloud Plans as well as Enterprise, depending on what you require. The sign-up process is pretty straightforward and requires you to fill out an online form. After you have completed the form, a member of the Vonage team will contact you and arrange a consultation where they will build your custom plan, followed by quote. Growing businesses can also re-adjust their plans should they need new features such as unlimited calling in the US.

Features

When it comes to features, Vonage is definitely our top choice. Their robust VoIP services include over 40 built-in features as well as many other premium features which can be added as needed. The extensive list of standard features includes a virtual receptionist, custom messaging options, many different integrations, such as Salesforce and Office 365, as well as a call announce feature. Larger businesses will benefit from the selection of add-on features which include toll-free numbers, call monitoring and analytics, a paperless fax queue and dynamic caller id.

Business Offerings

For business owners, Vonage won’t disappoint. The service comes with handy features for businesses including conference calls, call monitoring, and dynamic caller ID. In addition, this service offers an easy-to-use admin panel which makes managing calls intuitive and hassle-free. Vonage also offers a host of features for anyone who spends a lot of time on-the-go, as you can choose to have all calls automatically forwarded to a mobile device.

Customer Support

Contacting Vonage is extremely easy as their 'Contact Us' button is located right at the top of the screen. They offer a contact form, live chat, and phone support between 8 AM - 9 PM ET. Furthermore, Vonage offers a comprehensive online support center with FAQs, forums, blog, a store locator, and searchable database.

Back To Top
Pros
  • 14-day free trial
  • 50+ business phone features
  • 99.999% uptime reliability**
Cons
  • Limited support
Our Top 3 Picks
Most Commonly Asked Questions About Business VoIP
Looking for an affordable yet reliable business VoIP provider? Look no further, we have you covered. In addition to our comprehensive reviews, we've compiled answers to some of the most commonly asked questions to help you get started.
What is VoIP?
VoIP, Voice Over Internet Protocol, enables you to make and receive calls through your internet connection as opposed to a traditional phone carrier. For many businesses, this is a cost-effective and highly efficient solution. However, some businesses choose to use VoIP to supplement their phone service as some VoIP providers don't offer common phone services like emergency calls and phone directory listings.
What is an IP phone?
An IP phone, also known as a VoIP phone, is a phone which relies on internet technology to make and receive calls. With VoIP phones, voice calls are converted into data and transferred in a similar way to email. The useful thing about these phones is that they can be used to call landlines, mobile phones and can even be used for computer-to-computer calls. Such a phone can improve the daily running of your business and save you money in the long run.
How does the voice clarity of VoIP service compare with traditional phone carriers?
Voice clarity varies from provider to provider. This is also dependent on the quality of the internet connection. The faster and more reliable your internet connection, the better your VoIP experience will be. But the good news is that many businesses around the world make regular use of a VoIP service and enjoy a quality, hassle-free experience.
Can I transfer my existing phone number(s)?
Most VoIP providers will allow you to transfer an existing mobile or landline phone number. You are usually not charged by the VoIP provider for this transfer but your existing telephone company may charge you a fee for transferring away from their service. The transfer itself may take a week or two. During the number transfer process, most VoIP providers will provide you with a temporary virtual phone number for immediate service use.

*Promotional discount of 30% off the standard rate applies to monthly recurring voice extension charges for up to 99 lines. The $13.99 price applies to the Basic Mobile service for up to 4 lines. Offer available for new accounts only, and only for purchases completed online. Discount does not apply to add-ons, features, hardware, or one-time charges. Taxes and fees not included. Services and billing will continue until canceled. You may cancel at any time through the Vonage online portal or by calling customer care, but cancellation within contract term subject to Early Termination Fees up to the total price of your service contract.Choose a plan and the promo code 30PERCENTOFF will be applied automatically when you checkout online. Offer valid through March 31, 2024.
Back To Top