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In-Depth GoTo Review 2025
In a nutshell: GoTo offers reliable VoIP, conferencing and video calling services for any type of industry, with especially good collaboration tools like screen, mouse, and keyboard sharing. Created by LogMeIn, this software provides a space online for individuals to connect on a real-time basis. GoTo allows businesses to collaborate through mobile, desktop and dedicated hardware, making communication convenient from anywhere.
In-Depth GoTo Review 2025
In a nutshell: GoTo offers reliable VoIP, conferencing and video calling services for any type of industry, with especially good collaboration tools like screen, mouse, and keyboard sharing. Created by LogMeIn, this software provides a space online for individuals to connect on a real-time basis. GoTo allows businesses to collaborate through mobile, desktop and dedicated hardware, making communication convenient from anywhere.
In-Depth GoTo Review 2025
In a nutshell: GoTo offers reliable VoIP, conferencing and video calling services for any type of industry, with especially good collaboration tools like screen, mouse, and keyboard sharing. Created by LogMeIn, this software provides a space online for individuals to connect on a real-time basis. GoTo allows businesses to collaborate through mobile, desktop and dedicated hardware, making communication convenient from anywhere.

Overview

Introduced in 2004, GoTo business VoIP improves the world of online communication through its conferencing software. Originally just a conferencing platform, the company has now expanded offering GoToWebinar and GoToTraining which provides all the features your business needs to hold long distant conferencing. GoTo VoIP has especially good collaboration features such as screen and mouse sharing sharing, conferencing, and drawing tools.

Whether connecting with potential clients or employees, provide team training or have a face-to-face conversation with others via video, GoTo VoIP provides a fast and reliable service to do so. The reliable company featured on the 2022 Capterra Shortlist for VoIP and Call Center Software.

Ease of Use

GoTo VoIP created its software in a way that anyone can use with ease. The company provides user-friendly tools and features supported by Desktop, iPad, iPhone, and Android devices. These features make connecting with hundreds of others, in real-time, simply one-click away. So even if you are not tech-savvy, you can still benefit from this software.

Features

GoTo is not just VoIP and video conferencing, it offers so much more for business meetings.

Desktop sharing makes online communication highly effective. Screen sharing allows all employees to view anything from a business presentation to training screens, without having to be present in the office. Remote employees can benefit through accessing exactly what is on the user's screen, making step-by-step guides perfectly efficient. This option can be used for multiple users, saving businesses time and money rather than sourcing one-to-one meetings.

A huge benefit of desktop sharing is that it can be used for training purposes. Whether you are updating staff on new content or starting fresh with a new employee, GoTo provides a platform to present this information. This option can be viewed on any device, including mobiles, which allows individuals to feel like they are in the room no matter where they are.

Additional features include drawing tools, handover control for keyboard and mouse and a virtual whiteboard.

Business Offerings

GoTo business VoIP takes care of the administrative side of things by running real-time reports, hassle-free. This means that you can save time on admin and focus on building your business in other ways. Businesses can benefit through meeting potential clients, employees and partners in real-time and face-to-face, anywhere in the world. All standards of GoTo are professional and personal, allowing you to stay on-brand for your company.

Customer Support

If for any reason you wish to contact GoTo, their team of professionals are available 24/7. You can send your email when requesting the contact number, and they will retrieve all of your personal information before you call, saving you both time.

The company has an online community where individuals can connect and share personal experiences which may help each other. Also, their website includes an FAQ which customers can access at any time to explore common issues.

Frequently Asked Questions (FAQs) About Business VoIP
What is a VoIP phone system, and how does it work?
A VoIP phone system transmits voice calls using an internet connection. It converts analog voice signals into digital data, making calls more flexible and cost-effective than landlines.
Is VoIP phone service reliable for small businesses?
Yes, with a strong internet connection, VoIP delivers high-quality calls, auto-attendants, and seamless CRM integration, making it suitable even for small teams.
Can I keep my existing business phone number?
Absolutely. Most VoIP services support number porting, allowing you to transfer your current number without losing service continuity.
How do I get a toll-free number for my business?
Many VoIP providers include toll-free numbers in their service plans. These numbers enhance your business’s reach and allow customers to contact you free of charge.
What equipment do I need to set up a VoIP system?
You’ll need a reliable internet connection and a VoIP-enabled device, such as an IP phone, smartphone, or computer. Some providers also offer optional VoIP hardware.
Can I use Google Voice for business purposes?
Yes. Google Voice for Business provides affordable VoIP functionality with features like call forwarding, voicemail transcription, and Google Workspace integration.
What’s the difference between landline and VoIP phone service?
Landlines use traditional telephone infrastructure, while VoIP operates through the internet. VoIP typically offers more features and better scalability at lower costs.
How do I sign up for telemarketing calls using a VoIP number?
Most VoIP services offer features to manage outbound sales or marketing campaigns. When using VoIP numbers for telemarketing, comply with TCPA guidelines.
Are there free US numbers available with VoIP services?
Yes, many providers offer free US numbers in their starter packages. These help new businesses appear credible from day one.
Is VoIP suitable for remote workforces?
Definitely. VoIP systems support distributed teams, allowing employees to call and collaborate from any location with an internet connection.
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