We earn commissions from brands listed on this site, which influences how listings are presented.

Adv Disclosure

We aim to provide valuable content and useful comparison features to our visitors through our free online resource. It's important to note that we receive advertising compensation from companies featured on our site, which influences the positioning and order in which brands (and/or their products) are displayed, as well as the assigned score. Please be aware that the inclusion of company listings on this page doesn't imply endorsement. We don't feature all providers available in the market. Any information presented on this page, including pricing, is subject to change without notice. We want to emphasize that we disclaim all representations and warranties concerning the accuracy of the information provided on this site, unless otherwise explicitly stated in our Terms of Use

Business VoIP Reviews

Good

Visit Site

In-Depth 800.com Review 2025

In a nutshell: 800.com is a U.S.-based virtual phone number provider offering toll-free and local numbers for business communication. Designed for entrepreneurs and small teams, it lets users get toll-free or vanity numbers, forward calls to any device, and access cloud features like voicemail transcription, texting, and call analytics.

In-Depth 800.com Review 2025

Overview

Unlike traditional VoIP providers with complex PBX setups, 800.com offers a cloud-based solution focused on simplicity and scalability. It supports multiple toll-free prefixes (800, 888, 877, etc.) and lets businesses choose vanity numbers for stronger brand recognition. All features are managed online, with no hardware needed, making it ideal for remote teams and modern workflows.

Ease of Use

The 800.com platform is browser-based and requires no technical setup. The onboarding process consists of:

Choosing a toll-free or local number
Configuring call forwarding
Setting up voicemail and text preferences
Accessing the dashboard for real-time usage

The dashboard is streamlined, intuitive, and optimized for solo entrepreneurs and SMB teams. Users do not need IT experience to manage routing, view analytics, or access messages.

Pricing & Plans

Plan	Monthly Price	Key Features
Personal	$19/month	1 number, 1000 minutes/texts, voicemail, SMS
Unlimited	$49/month	Unlimited minutes/texts, call recording, support
Pro	$199/month	5 numbers, user accounts, call analytics, API

Features

800.com offers a streamlined feature set designed for businesses seeking a professional phone presence without the complexity of traditional systems. Core features include toll-free and vanity number selection, call forwarding to any device, voicemail-to-email transcription, and two-way SMS messaging. Everything is managed through a clean, web-based dashboard, with no hardware or downloads required. This makes 800.com a strong fit for solo professionals and small teams that value simplicity, mobility, and brand presentation.

Customer Support

800.com offers customer service via:

Phone: 1-800-800-4321
Email: support@800.com
Live Chat: Available on the website

Hours: Monday to Friday, 9:00 a.m. to 5:00 p.m. ET

800.com also offers a searchable Help Center with setup guides, FAQs, and troubleshooting resources to support users at every stage. The platform delivers dependable performance by routing calls through established carrier networks, helping ensure consistent call quality regardless of internet connectivity. This makes it a practical choice for businesses that want reliable communication without relying solely on VoIP infrastructure.

Pros

Quick setup
Call analytics and logs
No long-term contracts

Cons

Limited CRM integrations

Our Top 3 Picks

Vonage

Ring Central

800.com

Call quality

9.0

HD voice, minimal latency, strong uptime commitment backed by Tier 1 carriers.

Features

8.0

Offers voicemail, call routing, SMS, analytics

Pricing

8.0

Starts at $19/month with three scalable plans

Integrations

7.0

No native integrations with CRMs or productivity tools; limited API availability.

Security

8.0

Uses encrypted lines, secure storage, but lacks extensive enterprise-level certifications.

Most Commonly Asked Questions About Business VoIP

Looking for an affordable yet reliable business VoIP provider? Look no further, we have you covered. In addition to our comprehensive reviews, we've compiled answers to some of the most commonly asked questions to help you get started.

What is VoIP?

VoIP, Voice Over Internet Protocol, enables you to make and receive calls through your internet connection as opposed to a traditional phone carrier. For many businesses, this is a cost-effective and highly efficient solution. However, some businesses choose to use VoIP to supplement their phone service as some VoIP providers don't offer common phone services like emergency calls and phone directory listings.

What is an IP phone?

An IP phone, also known as a VoIP phone, is a phone which relies on internet technology to make and receive calls. With VoIP phones, voice calls are converted into data and transferred in a similar way to email. The useful thing about these phones is that they can be used to call landlines, mobile phones and can even be used for computer-to-computer calls. Such a phone can improve the daily running of your business and save you money in the long run.

How does the voice clarity of VoIP service compare with traditional phone carriers?

Voice clarity varies from provider to provider. This is also dependent on the quality of the internet connection. The faster and more reliable your internet connection, the better your VoIP experience will be. But the good news is that many businesses around the world make regular use of a VoIP service and enjoy a quality, hassle-free experience.

Can I transfer my existing phone number(s)?

Most VoIP providers will allow you to transfer an existing mobile or landline phone number. You are usually not charged by the VoIP provider for this transfer but your existing telephone company may charge you a fee for transferring away from their service. The transfer itself may take a week or two. During the number transfer process, most VoIP providers will provide you with a temporary virtual phone number for immediate service use.

*Promotional discount of 30% off the standard rate applies to monthly recurring voice extension charges for up to 99 lines. The $13.99 price applies to the Basic Mobile service for up to 4 lines. Offer available for new accounts only, and only for purchases completed online. Discount does not apply to add-ons, features, hardware, or one-time charges. Taxes and fees not included. Services and billing will continue until canceled. You may cancel at any time through the Vonage online portal or by calling customer care, but cancellation within contract term subject to Early Termination Fees up to the total price of your service contract.Choose a plan and the promo code 30PERCENTOFF will be applied automatically when you checkout online. Offer valid through March 31, 2024.
Disclaimer
AI was used in the creation of this content, along with human validation and proofreading.

Good

Visit Site

Don't Sell My Personal Information

About Us

Advertisement Disclosure

This website was created with the aim of helping online users make informed choices. It offers a wide range of information about different products and services. The specific details provided, such as prices and exclusive offers, are directly sourced from our partners and are subject to change without prior notice. Although our content is thoroughly researched, it is essential to understand that the information provided does not constitute legal or professional advice or predictions, and should not be treated as such. Our fundamental principle is to assist consumers in making well-informed decisions online.

Founded to help consumers make educated online decisions, www.topvoipsolution.com